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Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Order
Each product page includes a Size Guide option. Click on it to view our size chart and compare your chest, shoulder, and sleeve measurements with the chart for the best fit. If you’re still unsure, feel free to contact us, and we’ll help you choose the perfect size.
All jackets are handmade to order. Processing takes 5–7 business days to craft your jacket with care. Once shipped, delivery usually takes 3–5 business days depending on your location. You’ll receive tracking details once your order is dispatched.
Yes! Every jacket is handmade and made to order by skilled artisans, ensuring premium quality and attention to detail in each piece.
In many cases, yes. Please contact us with your requirements, and our team will confirm if customization is possible. Kindly note that additional charges may apply for custom sizing or design changes.
